Diploma in Computer Information Systems Administration British Columbia Institute of Technology - Burnaby Campus, Canada

The Computer Information Systems Administration (CISA) program is a two-year program that focuses on administration and configuration of Information Technology (IT) infrastructure such as wired and wireless local area networks (LANs) and wide area networks (WANs).

About the program

The Computer Information Systems Administration (CISA) program is a full-time program that provides graduates with a comprehensive skill set geared towards administration of computer networks and system. The CISA program emphasizes a hands-on, technical approach to training, where experience gained in labs and classrooms can be applied directly to business and industry.

The program focuses on Information Technology (IT) infrastructure solutions rather than computer engineering or software development. Training comprises of both theory and practical experience, where the goal is to have the students develop a skill set to be able to install, configure, maintain, monitor, and troubleshoot systems and hardware. To support this training, students are exposed to considerable hands-on activities using well equipped labs.

The first year consists of training that introduces students to computer hardware, operating systems, network infrastructure, and cybersecurity. Topics include Microsoft Active Directory services and networking, Cisco routing and switching, Linux administration as well as essentials of databases and programming. While much of the training aligns with industry certifications, students are not required to write any industry exams. Included in first year is a Business Skills for IT course that provides insight into the communication and management skills required in the IT sector.

The second year specializes in deploying and supporting the network infrastructure used in today’s enterprise systems. Students leverage industry leading products from Cisco Systems, Microsoft, Fortinet, Juniper, Palo-Alto, Red Hat, SUSE, Oracle, VMWare, and others to create a secure, multiservice business solution. Students work with routing, switching, firewall, server, and client technologies to deploy reliable and redundant campus networks that support remote access and wide area interconnectivity. Topics include security, advanced routing and switching, Voice-over-IP (VoIP), and wireless access. Networked applications are explored and deployed including collaboration and messaging services. Students learn to leverage virtualization technologies, providing the responsiveness needed to support business applications. The integration of “cloud” services to an enterprise along with network management solutions provides insight into the complexities of an enterprise system. Students are encouraged to obtain more advanced industry certifications from Aruba, AWS, Cisco Systems, Microsoft, Oracle, Red Hat, Fortinet, Juniper, Palo-Alto, and VMWare.